Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.
1. Who are we?
Printhuis is a webshop for premium poster prints, registered in the Netherlands. We are the data controller for the personal data we process.
2. What data do we collect?
We collect the following data when you place an order:
- Name and email address
- Shipping address
- Phone number (optional)
- Payment details (processed securely by Stripe)
When you visit our website, we may collect:
- IP address and browser information
- Pages visited and time spent on the site
- Cookie preferences
3. Why do we collect your data?
We use your personal data for the following purposes:
- Processing and delivering your order
- Sending order confirmations and shipping updates
- Providing customer support
- Improving our website and services
- Complying with legal obligations
4. Legal basis
We process your data based on:
- Contract performance: to fulfil your order
- Legal obligation: tax and accounting requirements
- Legitimate interest: improving our services and preventing fraud
- Consent: for analytics cookies and marketing communications
5. Third parties
We share your data only with parties necessary to fulfil your order:
- Stripe - for secure payment processing
- Our print and fulfilment partner - to produce and ship your order
- Shipping carriers - to deliver your order
We do not sell your personal data to third parties.
6. Cookies
We use cookies for:
- Essential cookies: required for the website to function (cart, session)
- Analytics cookies: to understand how visitors use our site (only with your consent)
You can manage your cookie preferences at any time.
7. Data retention
We retain your order data for 7 years to comply with Dutch tax legislation.
Account data is retained for as long as your account is active. You can request deletion at any time.
8. Your rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
To exercise your rights, contact us by email. We will respond within 30 days.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or theft.
All data is transmitted over encrypted connections (SSL/TLS).
10. Contact
If you have questions about this privacy policy or want to exercise your rights, contact us at:
Email: [email protected]
Last updated: 19-02-2026